Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SFLWHS002 Mapping and Delivery Guide
Provide a safe work environment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency SFLWHS002 - Provide a safe work environment
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to develop, implement and sustain effective work health and safety management practices for a floristry business. It requires the ability to establish and review systems, policies and procedures designed to ensure a safe workplace.This unit applies to all floristry industry businesses including retail floristry shops, studio or online businesses and those that specialise in corporate or special events. It applies to senior florists who work independently and take a lead role in coordinating the day-to-day team, operational and business activities of small floristry businesses.This unit incorporates the requirement, under state or territory Occupational Health and Safety (OHS) or Work Health and Safety (WHS) law, for businesses to take a systematic approach for managing the safety of their employees and others in the workplace. No occupational licensing, certification or other legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment must ensure use of:

comprehensive information about the operation of a real or simulated floristry business to determine its characteristics and needs for the development of a tailored work health and safety management system

computers, printers and general software programs used to produce system documents

the relevant state or territory WHS or OHS legislation

current plain English regulatory documents distributed by the local work health and safety government regulator

current plain English codes of practice distributed by the local work health and safety government regulator

template WHS documents:

policies

procedures

training plans

hazard identification and reporting tools

risk assessment and control tools based on the hierarchy of control method

emergency evacuation plans

dangerous incident reports

accident and injury reports

notifiable incident reports.

Aspects of this unit can either be assessed through:

work activities within a floristry business or

project activities and simulated business scenarios provided within a training organisation.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification or Statement of Attainment in Floristry which covers the skills and knowledge requirements in this unit of competency; and

have worked as a florist in the industry for at least three years where they have applied the skills and knowledge covered in this unit of competency.
Prerequisites/co-requisites
Competency Field Work Health and Safety
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: ELEMENTS
       
Element: Establish and maintain a framework for health, safety and security.
  • Access and interpret key legislative documents to ensure that work health and safety systems comply with regulatory requirements.
  • Design a work health and safety management system to suit the characteristics and needs of the floristry business, in consultation with workers.
  • Identify and provide adequate financial and human resources to address work health and safety management practices.
  • Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers.
  • Establish and maintain a system for work health and safety record keeping.
  • Establish and maintain systems to communicate work health and safety information to workers.
       
Element: Establish and maintain consultative arrangements for the management of health, safety and security.
  • Establish and maintain appropriate consultative processes to suit the characteristics and needs of the floristry business.
  • Plan for and ensure that consultation is conducted at times designated by legislation.
  • Resolve issues raised through consultation.
  • Provide workers with accessible information on the outcomes of consultation.
       
Element: Establish and maintain practices for identifying hazards, and assessing and controlling risks.
  • Develop or access hazard identification and risk assessment documents that incorporate assessment criteria for assessing risks.
  • Plan for and ensure systematic hazard identification at times designated by legislation.
  • Develop procedures for the ongoing identification of types of hazards designated by legislation.
  • Develop procedures for the assessment and control of risks associated with identified hazards.
  • Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures.
  • Take a lead role in controlling risks, including implementing interim or emergency solutions.
  • Manage responses to incidents and accidents and follow legislative requirements for notifying and cooperating with work health and safety regulators.
       
Element: Establish and maintain safe systems of work.
  • Develop standard operating procedures for working safely, in line with key operational functions of the floristry business.
  • Establish and maintain security procedures to ensure the health and safety of workers.
  • Establish and maintain emergency evacuation plans and procedures.
       
Element: Establish and maintain systems to provide workers with information, training and instruction.
  • Consult with workers to develop and implement a plan for work health and safety training requirements.
  • Establish and implement induction systems to inform workers about organisational work health and safety practices.
  • Make all current work health and safety information readily accessible to workers.
  • Provide training in work functions and the safe use equipment required to fulfil those functions.
  • Articulate reporting structures in key organisational documents so that workers know from whom they must take safety instructions and directions.
       
Element: Evaluate organisational health, safety and security system.
  • Assess and maintain ongoing compliance with work health and safety law.
  • Consult with workers to elicit feedback on work health and safety policies, procedures and practices.
  • Assess effectiveness of work health and safety management practices
  • Develop, implement, document and communicate improvements and changes to work health and safety system.
       
Element: Establish and maintain a framework for health, safety and security.
  • Access and interpret key legislative documents to ensure that work health and safety systems comply with regulatory requirements.
  • Design a work health and safety management system to suit the characteristics and needs of the floristry business, in consultation with workers.
  • Identify and provide adequate financial and human resources to address work health and safety management practices.
  • Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers.
  • Establish and maintain a system for work health and safety record keeping.
  • Establish and maintain systems to communicate work health and safety information to workers.
       
Element: Establish and maintain consultative arrangements for the management of health, safety and security.
  • Establish and maintain appropriate consultative processes to suit the characteristics and needs of the floristry business.
  • Plan for and ensure that consultation is conducted at times designated by legislation.
  • Resolve issues raised through consultation.
  • Provide workers with accessible information on the outcomes of consultation.
       
Element: Establish and maintain practices for identifying hazards, and assessing and controlling risks.
  • Develop or access hazard identification and risk assessment documents that incorporate assessment criteria for assessing risks.
  • Plan for and ensure systematic hazard identification at times designated by legislation.
  • Develop procedures for the ongoing identification of types of hazards designated by legislation.
  • Develop procedures for the assessment and control of risks associated with identified hazards.
  • Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures.
  • Take a lead role in controlling risks, including implementing interim or emergency solutions.
  • Manage responses to incidents and accidents and follow legislative requirements for notifying and cooperating with work health and safety regulators.
       
Element: Establish and maintain safe systems of work.
  • Develop standard operating procedures for working safely, in line with key operational functions of the floristry business.
  • Establish and maintain security procedures to ensure the health and safety of workers.
  • Establish and maintain emergency evacuation plans and procedures.
       
Element: Establish and maintain systems to provide workers with information, training and instruction.
  • Consult with workers to develop and implement a plan for work health and safety training requirements.
  • Establish and implement induction systems to inform workers about organisational work health and safety practices.
  • Make all current work health and safety information readily accessible to workers.
  • Provide training in work functions and the safe use equipment required to fulfil those functions.
  • Articulate reporting structures in key organisational documents so that workers know from whom they must take safety instructions and directions.
       
Element: Evaluate organisational health, safety and security system.
  • Assess and maintain ongoing compliance with work health and safety law.
  • Consult with workers to elicit feedback on work health and safety policies, procedures and practices.
  • Assess effectiveness of work health and safety management practices
  • Develop, implement, document and communicate improvements and changes to work health and safety system.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes of the unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain a framework for health, safety and security.

1.1 Access and interpret key legislative documents to ensure that work health and safety systems comply with regulatory requirements.

1.2 Design a work health and safety management system to suit the characteristics and needs of the floristry business, in consultation with workers.

1.3 Identify and provide adequate financial and human resources to address work health and safety management practices.

1.4 Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers.

1.5 Establish and maintain a system for work health and safety record keeping.

1.6 Establish and maintain systems to communicate work health and safety information to workers.

2. Establish and maintain consultative arrangements for the management of health, safety and security.

2.1 Establish and maintain appropriate consultative processes to suit the characteristics and needs of the floristry business.

2.2 Plan for and ensure that consultation is conducted at times designated by legislation.

2.3 Resolve issues raised through consultation.

2.4 Provide workers with accessible information on the outcomes of consultation.

3. Establish and maintain practices for identifying hazards, and assessing and controlling risks.

3.1 Develop or access hazard identification and risk assessment documents that incorporate assessment criteria for assessing risks.

3.2 Plan for and ensure systematic hazard identification at times designated by legislation.

3.3 Develop procedures for the ongoing identification of types of hazards designated by legislation.

3.4 Develop procedures for the assessment and control of risks associated with identified hazards.

3.5 Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures.

3.6 Take a lead role in controlling risks, including implementing interim or emergency solutions.

3.7 Manage responses to incidents and accidents and follow legislative requirements for notifying and cooperating with work health and safety regulators.

4. Establish and maintain safe systems of work.

4.1 Develop standard operating procedures for working safely, in line with key operational functions of the floristry business.

4.2 Establish and maintain security procedures to ensure the health and safety of workers.

4.3 Establish and maintain emergency evacuation plans and procedures.

5. Establish and maintain systems to provide workers with information, training and instruction.

5.1 Consult with workers to develop and implement a plan for work health and safety training requirements.

5.2 Establish and implement induction systems to inform workers about organisational work health and safety practices.

5.3 Make all current work health and safety information readily accessible to workers.

5.4 Provide training in work functions and the safe use equipment required to fulfil those functions.

5.5 Articulate reporting structures in key organisational documents so that workers know from whom they must take safety instructions and directions.

6. Evaluate organisational health, safety and security system.

6.1 Assess and maintain ongoing compliance with work health and safety law.

6.2 Consult with workers to elicit feedback on work health and safety policies, procedures and practices.

6.3 Assess effectiveness of work health and safety management practices

6.4 Develop, implement, document and communicate improvements and changes to work health and safety system.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

develop a comprehensive written work health and safety system for a given small floristry business to include:

consultation strategy outlining chosen consultation methods and how these will be implemented

a WHS induction program and checklist

a basic training plan outlining work health and safety training requirements

WHS documents tailored to the characteristics and needs of the business:

an overarching organisational work health and safety policy

procedures

hazard identification and reporting tools

risk assessment and control tools based on the hierarchy of control method

emergency evacuation plan

dangerous incident reports

accident and injury reports

develop these specific procedures as part of the above written system:

security

safe handling and storage of hazardous substances

safe manual handling

hazard reporting

risk assessment

reporting of dangerous incidents

reporting of accidents and injuries

reporting of notifiable incidents to work health and safety authority

three standard operating procedures for working safely, in line with key operational functions of the floristry business.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

the structure, characteristics and needs of the floristry business

objectives, components and comprehensive details of relevant state or territory work health and safety (WHS) or occupational health and safety (OHS) law to include:

actions that must be taken for legal compliance

employer responsibilities to provide a safe workplace

employer responsibilities to provide adequate facilities for the welfare or workers

employer responsibilities to provide adequate first aid arrangements

requirement to consult, designated times for consultation and acceptable consultation mechanisms

the potential to use work health and safety representatives and committees, and their roles and responsibilities

designated times for hazard identification and categories of hazards that must be identified

acceptable mechanisms for hazard identification, risk assessment and risk control including the hierarchy of controls

requirements for record keeping and acceptable record keeping mechanisms

requirement to provide information, training and instruction

worker responsibility to ensure safety of self, other workers and other people in the workplace

worker responsibility to participate in work health and safety practices

objectives, components and comprehensive details of work health and safety codes of practice developed by regulatory bodies

ramifications of failure to observe WHS or OHS law

methods of receiving updated information on WHS or OHS law and codes of practice

components of work health and safety management systems

a range of potential methods used to:

conduct consultation when developing policies and procedures

communicate work health and safety policies, procedures and safe working practices

conduct ongoing work health and safety consultation

evaluate the effectiveness of work health and safety management practices

a range of formats for and inclusions of:

policies

procedures

training plans

hazard identification and reporting tools

risk assessment and control tools based on the hierarchy of control method

emergency evacuation plans

dangerous incident reports

accident and injury reports

work health and safety record keeping systems.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes of the unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain a framework for health, safety and security.

1.1 Access and interpret key legislative documents to ensure that work health and safety systems comply with regulatory requirements.

1.2 Design a work health and safety management system to suit the characteristics and needs of the floristry business, in consultation with workers.

1.3 Identify and provide adequate financial and human resources to address work health and safety management practices.

1.4 Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers.

1.5 Establish and maintain a system for work health and safety record keeping.

1.6 Establish and maintain systems to communicate work health and safety information to workers.

2. Establish and maintain consultative arrangements for the management of health, safety and security.

2.1 Establish and maintain appropriate consultative processes to suit the characteristics and needs of the floristry business.

2.2 Plan for and ensure that consultation is conducted at times designated by legislation.

2.3 Resolve issues raised through consultation.

2.4 Provide workers with accessible information on the outcomes of consultation.

3. Establish and maintain practices for identifying hazards, and assessing and controlling risks.

3.1 Develop or access hazard identification and risk assessment documents that incorporate assessment criteria for assessing risks.

3.2 Plan for and ensure systematic hazard identification at times designated by legislation.

3.3 Develop procedures for the ongoing identification of types of hazards designated by legislation.

3.4 Develop procedures for the assessment and control of risks associated with identified hazards.

3.5 Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures.

3.6 Take a lead role in controlling risks, including implementing interim or emergency solutions.

3.7 Manage responses to incidents and accidents and follow legislative requirements for notifying and cooperating with work health and safety regulators.

4. Establish and maintain safe systems of work.

4.1 Develop standard operating procedures for working safely, in line with key operational functions of the floristry business.

4.2 Establish and maintain security procedures to ensure the health and safety of workers.

4.3 Establish and maintain emergency evacuation plans and procedures.

5. Establish and maintain systems to provide workers with information, training and instruction.

5.1 Consult with workers to develop and implement a plan for work health and safety training requirements.

5.2 Establish and implement induction systems to inform workers about organisational work health and safety practices.

5.3 Make all current work health and safety information readily accessible to workers.

5.4 Provide training in work functions and the safe use equipment required to fulfil those functions.

5.5 Articulate reporting structures in key organisational documents so that workers know from whom they must take safety instructions and directions.

6. Evaluate organisational health, safety and security system.

6.1 Assess and maintain ongoing compliance with work health and safety law.

6.2 Consult with workers to elicit feedback on work health and safety policies, procedures and practices.

6.3 Assess effectiveness of work health and safety management practices

6.4 Develop, implement, document and communicate improvements and changes to work health and safety system.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Access and interpret key legislative documents to ensure that work health and safety systems comply with regulatory requirements. 
Design a work health and safety management system to suit the characteristics and needs of the floristry business, in consultation with workers. 
Identify and provide adequate financial and human resources to address work health and safety management practices. 
Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers. 
Establish and maintain a system for work health and safety record keeping. 
Establish and maintain systems to communicate work health and safety information to workers. 
Establish and maintain appropriate consultative processes to suit the characteristics and needs of the floristry business. 
Plan for and ensure that consultation is conducted at times designated by legislation. 
Resolve issues raised through consultation. 
Provide workers with accessible information on the outcomes of consultation. 
Develop or access hazard identification and risk assessment documents that incorporate assessment criteria for assessing risks. 
Plan for and ensure systematic hazard identification at times designated by legislation. 
Develop procedures for the ongoing identification of types of hazards designated by legislation. 
Develop procedures for the assessment and control of risks associated with identified hazards. 
Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures. 
Take a lead role in controlling risks, including implementing interim or emergency solutions. 
Manage responses to incidents and accidents and follow legislative requirements for notifying and cooperating with work health and safety regulators. 
Develop standard operating procedures for working safely, in line with key operational functions of the floristry business. 
Establish and maintain security procedures to ensure the health and safety of workers. 
Establish and maintain emergency evacuation plans and procedures. 
Consult with workers to develop and implement a plan for work health and safety training requirements. 
Establish and implement induction systems to inform workers about organisational work health and safety practices. 
Make all current work health and safety information readily accessible to workers. 
Provide training in work functions and the safe use equipment required to fulfil those functions. 
Articulate reporting structures in key organisational documents so that workers know from whom they must take safety instructions and directions. 
Assess and maintain ongoing compliance with work health and safety law. 
Consult with workers to elicit feedback on work health and safety policies, procedures and practices. 
Assess effectiveness of work health and safety management practices 
Develop, implement, document and communicate improvements and changes to work health and safety system. 
Access and interpret key legislative documents to ensure that work health and safety systems comply with regulatory requirements. 
Design a work health and safety management system to suit the characteristics and needs of the floristry business, in consultation with workers. 
Identify and provide adequate financial and human resources to address work health and safety management practices. 
Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers. 
Establish and maintain a system for work health and safety record keeping. 
Establish and maintain systems to communicate work health and safety information to workers. 
Establish and maintain appropriate consultative processes to suit the characteristics and needs of the floristry business. 
Plan for and ensure that consultation is conducted at times designated by legislation. 
Resolve issues raised through consultation. 
Provide workers with accessible information on the outcomes of consultation. 
Develop or access hazard identification and risk assessment documents that incorporate assessment criteria for assessing risks. 
Plan for and ensure systematic hazard identification at times designated by legislation. 
Develop procedures for the ongoing identification of types of hazards designated by legislation. 
Develop procedures for the assessment and control of risks associated with identified hazards. 
Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures. 
Take a lead role in controlling risks, including implementing interim or emergency solutions. 
Manage responses to incidents and accidents and follow legislative requirements for notifying and cooperating with work health and safety regulators. 
Develop standard operating procedures for working safely, in line with key operational functions of the floristry business. 
Establish and maintain security procedures to ensure the health and safety of workers. 
Establish and maintain emergency evacuation plans and procedures. 
Consult with workers to develop and implement a plan for work health and safety training requirements. 
Establish and implement induction systems to inform workers about organisational work health and safety practices. 
Make all current work health and safety information readily accessible to workers. 
Provide training in work functions and the safe use equipment required to fulfil those functions. 
Articulate reporting structures in key organisational documents so that workers know from whom they must take safety instructions and directions. 
Assess and maintain ongoing compliance with work health and safety law. 
Consult with workers to elicit feedback on work health and safety policies, procedures and practices. 
Assess effectiveness of work health and safety management practices 
Develop, implement, document and communicate improvements and changes to work health and safety system. 

Forms

Assessment Cover Sheet

SFLWHS002 - Provide a safe work environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SFLWHS002 - Provide a safe work environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: